Why is my iOS 18.1 hearing test unable to classify results?

I have tried taking the new hearing test on iOS 18.1 several times now and I keep getting an error message saying Unable to Classify because there is too much background noise. I have run the test in several locations that are free of sound but I keep getting the error message. I'm very disappointed as I just purchased some AirPods Pro 2 so that I could use the hearing aid function. Is anyone else having this problem?



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iPhone 15 Pro

Posted on Oct 30, 2024 8:59 PM

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Posted on Nov 1, 2024 3:37 PM

I don't think it's actually external noise but our own heartbeats. I used the plugs I normally use, which are a little tight for sports use, and I can hear my heart. I pulled them out a bit to be a tad loose, and the test eventually worked. And they do seem to work as hearing aids. Don't clear your throat or scratch your face. There may also be timing issues; when I got it to work, I tapped the screen just after the 3 pings, not during them, but that could be coincidence.


The software is unnecessarily difficult and I think the message is misleading. So it took me an hour to work it out, but that was faster than seeing an audiologist.


If you got a hearing test, the audiologist may be able to give you the audiograph file to load.


YMMV


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27 replies

Mar 15, 2025 5:48 PM in response to KelvinSF

I’ve been experiencing this too, it’s incredibly frustrating. My sense is that the apple research team didn’t do enough preparation to know how to classify complex hearing profiles, such as mine (perhaps many of you on here too?), and so have nothing useful or accurate to share why the test keeps failing, but who knows.


and yes, I bought the AirPods too specifically for the hearing aid function so this feels like a total waste all around. Anyone have any success? I tried the test six times to no avail. Mimi app won’t recognize my AirPods.

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Why is my iOS 18.1 hearing test unable to classify results?

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