My friend gave me his iPhone 12 Pro Max an removed it from his account but yet it’s showing me lock the owner how can I fix it
How can I fix the issue
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
How can I fix the issue
You cannot bypass Activation Lock. We cannot. Apple will not. If your friend will not, or cannot, unlock the phone, it will remain a “brick.”
Assuming that your friend is the rightful owner, ask your friend to prepare the iPhone properly, as outlined in
What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support
You cannot bypass Activation Lock. We cannot. Apple will not. If your friend will not, or cannot, unlock the phone, it will remain a “brick.”
Assuming that your friend is the rightful owner, ask your friend to prepare the iPhone properly, as outlined in
What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support
You need your friend to provide his Apple ID and Apple ID Password to unlock the phone.
The phone is completely useless until it is unlocked.
Unfortunately, based on the number of posts that we see, it seems that there are a lot of "friends" who cannot remember the log on information for their own phone.
My friend gave me his iPhone 12 Pro Max an removed it from his account but yet it’s showing me lock the owner how can I fix it