Unable to enable Apple Intelligence on iPhone 15 Pro, but on iPad and Macbook enabled.

Question

Unable to enable Apple Intelligence on iPhone 15 Pro, but on iPad and Macbook enabled.

I’ve set my region to Ireland on all my devices, with English as the primary language. I recently switched to the United States to try out the new beta Apple Intelligence feature. But here’s the puzzling part: I can’t seem to get Apple Intelligence on my iPhone 15 Pro, which is running iOS 18.1. However, I already have Apple Intelligence installed on my iPad M2, which is also running iPadOS 18.1, and my MacBook Pro M3, which is running MacOS 15.1. And guess what? All of them are set to English (United States). Can you help me figure out why this is happening?

iPhone 15 Pro, iOS 18

Posted on Nov 2, 2024 7:13 AM

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Answer 1

Top-ranking reply

lobsterghost1

Level 10

149,946 points

Nov 2, 2024 7:33 AM in response to Kevin G Mulqueen

Ireland is part of the EU, as such, Apple Intelligence won't be available to EU countries until April 2025. You can't change regions, languages or do anything but wait. It is available in the EU for Mac, but I don't know how you were able to get it work on your iPad as it shouldn't work there either.

See this and read about AI in the EU --> How to get Apple Intelligence - Apple Support (CA)

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Answer 2

Nov 2, 2024 7:36 AM in response to Kevin G Mulqueen

In Ireland, you are of course in an EU Member State - within which Apple Intelligence is currently only available for Mac. Here are Apple's published System Requirements for access to Apple Intelligence features:

Apple Intelligence requirements for iPhone, iPad, and Mac

iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 15 Pro, or iPhone 15 Pro Max; any iPad with A17 Pro or M1 and later; Mac with M1 or later
iOS 18.1, iPadOS 18.1, or macOS Sequoia 15.1
Device language and Siri language set to a supported language
4 GB of storage1

Learn how to free up storage on your iPhone, iPad, or Mac.

Supported languages: Apple Intelligence is available in English (US) in most regions around the world. In December, Apple Intelligence will add support for English (Australia), English (Canada), English (Ireland), English (New Zealand), English (South Africa), and English (UK). Over the course of the next year, Apple Intelligence will expand to more languages, like Chinese, English (India), English (Singapore), French, German, Italian, Japanese, Korean, Portuguese, Spanish, Vietnamese, and others.

After you have turned on Apple Intelligence, it will continue to work when you travel to other regions around the world.

For European Union residents: Apple Intelligence is available with macOS Sequoia 15.1 on supported Mac models. For iOS 18.1 and iPadOS 18.1, Apple Intelligence will not currently work if you are in the EU and if your Apple Account Country/Region is also in the EU. If traveling outside of the EU, Apple Intelligence will work on your iPhone or iPad if your language and Siri language are set to a supported language.

For China residents: Apple Intelligence will not currently work for supported devices purchased in China mainland. For supported devices purchased outside of China mainland, Apple Intelligence will not currently work if you are in China mainland and if your Apple Account Country/Region is also in China mainland.

When Apple Intelligence is available in the EU or China mainland, previously purchased devices that support Apple Intelligence will be able to activate and use it in that region.

The full System Requirements text can be accessed here:

How to get Apple Intelligence - Apple Support

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