Unable to update my iPhone 8 Plus

dfw_tendar wrote:

16.7.10

You are, for an iPhone 8 Plus, current.

iOS 16 — currently 16.7.10 — is the end of the line for iPhone 8 Plus.

If you need more recent iOS, you will need a newer (used, refurb) or new iPhone.

iPhone XR, iPhone XS, iPhone SE 2nd gen, and newer, are supported with iOS 17, and with the current iOS 18.

lobsterghost1 wrote:

I'm not sure they are updated to 16.7.10. What I see in their screenshot is there is no option for Software Update at all.

Ah, missed that.

Turn off Screen Time, Parental Controls, remove any MDM profiles, force-restart, and check again.

If Android or other options solve the OP’s requirements better than this iPhone 8 (“I’ll quit using apple products”), then migrating to one of those is entirely appropriate.

dfw_tendar wrote:

im not the original owner

So, you don't know if there Screen Time Restrictions or Parental Controls on your used phone? You may have purchased a phone which is controlled by an employer or school, which you can't remove without that institutions help (Apple can't remove MDM profiles if there is one on your phone). Buying a used iPhone is risky at best. We can't tell you what the issue is as you're not the original owner. So threatening to not buy Apple Products in your original post seems misguided, when you purchased a used iPhone, which you seem to have no knowledge about what may be preventing you from updating the phone.

An iPhone 8 Plus can be updated to iOS 16.7.10 and no higher. What are you hoping to update to?

dfw_tendar wrote:

im not the original owner

Lots of people aren’t the original owner of an Apple iPhone or of an Android phone.

Do you have a reason for mentioning that in this context?

An iPhone purchased that was used can unfortunately still be tied to the previous owner, or can be properly transferred to the current owner. An iPhone that was not transferred is limited in its available access and options.

OK. That's interesting that the Software Update button is missing on your phone. I've never seen that. What is the history of this phone? Are you the original owner? Is your phone managed by an employer or school?

And I missed the meaningless comment about moving to Android. They likely think they are speaking with Apple and don't know this is a user to user only forum and we don't honestly care if they think moving to Android is a better option for them.

I'm not sure they are updated to 16.7.10. What I see in their screenshot is there is no option for Software Update at all.