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Mail not working after updating my iPhone 14 Pro to iOS 18

Ever since I have updated my iPhone 14 Pro Max to iOS 18, the Mail app will no longer retrieve emails unless I open the app and manually refresh the email messages. In addition, I no longer receive badge app icons or notifications for any emails. I have contacted Apple regarding this issue several times and was told that the update should fix the issue. However, after updating to 18.1, I am still having the same problem. I have reset notifications, restarted the phone, deleted both my Yahoo and Gmail accounts but nothing is working. I rely on my emails for both personal and business so this has become a huge issue over the past couple of months. Any suggestions to get this fixed would be greatly appreciated.


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 18

Posted on Nov 3, 2024 7:23 AM

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Question marked as Top-ranking reply

Posted on Dec 3, 2024 7:23 AM

It is Dec 3rd & my iPhone email won't receive. Sends fine... but after upgrade, won't receive. So WHEN will patch be issued?

99 replies

Dec 1, 2024 3:16 PM in response to Marissa_81

I’m having the same issue. I have tried all of the above and not getting mail notifications at all. It can be two hours and unless I open the mail app i don’t see emails. When i do open the mail app tons of messages download and there is also no sound. The other issue is when J try and delete a message the message appears to still be there and if i keep trying to delete it, thinking its still there, I’ve discovered I’ve deleted a bunch of other emails. I also have emails combining. I had an email i deleted from LinkedIn and the next email was LinkedIn on top and Dunkin Donuts on the bottom 🤦🏻‍♀️ . It’s is clear this 18.1 update totally screwed the mall app a for would be nice if Apple actually addressed and resolved this . This has become beyond frustrating

Dec 13, 2024 7:41 AM in response to Marissa_81

Just to add as of 13/12/24, I am experiencing exactly the same issues as the original poster on this thread:


"[...] the Mail app will no longer retrieve emails unless I open the app and manually refresh the email messages. In addition, I no longer receive badge app icons or notifications for any emails."


It is extremely inconvenient and ridiculous that such a fundamental feature that has been working fine for years is now broken and no effort from Apple to resolve this.

Nov 3, 2024 12:02 PM in response to AlWeir

Thank you for the suggestion but that still did not solve the problem. There was an email that said it was sent to me at 1:50p EST but it wasn’t until I opened the Mail app and manually updated the inbox that I received it. And still no notification banner or tone once the email came through. All email accounts are set to Fetch since Push is not an option.

Mail not working after updating my iPhone 14 Pro to iOS 18

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