Mail not working after updating my iPhone 14 Pro to iOS 18

Ever since I have updated my iPhone 14 Pro Max to iOS 18, the Mail app will no longer retrieve emails unless I open the app and manually refresh the email messages. In addition, I no longer receive badge app icons or notifications for any emails. I have contacted Apple regarding this issue several times and was told that the update should fix the issue. However, after updating to 18.1, I am still having the same problem. I have reset notifications, restarted the phone, deleted both my Yahoo and Gmail accounts but nothing is working. I rely on my emails for both personal and business so this has become a huge issue over the past couple of months. Any suggestions to get this fixed would be greatly appreciated.


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 18

Posted on Nov 3, 2024 7:23 AM

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Posted on Dec 3, 2024 7:23 AM

It is Dec 3rd & my iPhone email won't receive. Sends fine... but after upgrade, won't receive. So WHEN will patch be issued?

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Dec 13, 2024 8:55 AM in response to Edward Charnley

We’ve all updated to iOS 18.2 and absolutely nothing has changed. The mail app is still not working- no notifications, trying to delete an email deletes other emails, emails are being combined . It is an absolute SH- show. It blows my mind that @apple has not addressed or done anything to resolve this

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Dec 1, 2024 3:16 PM in response to Marissa_81

I’m having the same issue. I have tried all of the above and not getting mail notifications at all. It can be two hours and unless I open the mail app i don’t see emails. When i do open the mail app tons of messages download and there is also no sound. The other issue is when J try and delete a message the message appears to still be there and if i keep trying to delete it, thinking its still there, I’ve discovered I’ve deleted a bunch of other emails. I also have emails combining. I had an email i deleted from LinkedIn and the next email was LinkedIn on top and Dunkin Donuts on the bottom 🤦🏻‍♀️ . It’s is clear this 18.1 update totally screwed the mall app a for would be nice if Apple actually addressed and resolved this . This has become beyond frustrating

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Dec 13, 2024 8:57 AM in response to chefbikram

No it doesn’t work. There are zero options to fix this. This is an Apple issue that is affecting every customer and needs to be fixed on THEIR end. They know it’s their problem and will provide BS options in the meantime bc they don’t have a fix .

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Dec 10, 2024 11:23 AM in response to Marissa_81

Same as others here, experiencing this on my iPhone 16 Pro 18.2. No mail notifications coming in at all. Mail only comes in when I open the mail app, where the bottom bar shows "downloading messages" and prompts new messages to come in.


Crazy that Apple still hasn't addressed this. This is a massive bug.

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Dec 13, 2024 7:41 AM in response to Marissa_81

Just to add as of 13/12/24, I am experiencing exactly the same issues as the original poster on this thread:


"[...] the Mail app will no longer retrieve emails unless I open the app and manually refresh the email messages. In addition, I no longer receive badge app icons or notifications for any emails."


It is extremely inconvenient and ridiculous that such a fundamental feature that has been working fine for years is now broken and no effort from Apple to resolve this.

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Dec 13, 2024 8:12 AM in response to Marissa_81

Having contacted Apple, the response was to update to iOS 18.2. I note from another author on this thread that they have already done this and it made no difference. Nevertheless, I will try this and update on this thread once I've had a chance to review if this has helped.

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Dec 13, 2024 9:05 AM in response to Edward Charnley

Early indications are, following updating to 18.2, I am now getting 'new mail widgets' (the number icon, by the Mail App), but am still not getting anything further than this, IE no preview of the new email(s) on the Lock Screen/Banner, etc.


I would agree with other posters that it would seem that updating to 18.2 has not resolved the issue.

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Nov 3, 2024 12:02 PM in response to AlWeir

Thank you for the suggestion but that still did not solve the problem. There was an email that said it was sent to me at 1:50p EST but it wasn’t until I opened the Mail app and manually updated the inbox that I received it. And still no notification banner or tone once the email came through. All email accounts are set to Fetch since Push is not an option.

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Mail not working after updating my iPhone 14 Pro to iOS 18

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