Mail not working after updating my iPhone 14 Pro to iOS 18

Dec 14 running the latest ios 18.2 and still have this issue, I can't get any email from Gmail, even when I do the pull-down it still does not show any new email

Early indications are, following updating to 18.2, I am now getting 'new mail widgets' (the number icon, by the Mail App), but am still not getting anything further than this, IE no preview of the new email(s) on the Lock Screen/Banner, etc.

I would agree with other posters that it would seem that updating to 18.2 has not resolved the issue.

Issues started for me just from 18.2 public release.

Mail app seems broken particularly for Gmail. Possibly other IMAP accounts.

I’m having to use my old iPad Air 3 still on iOS 17 to make sure I get all mail.

Think that was my comment you saw.

Interestingly the turning off hide ip address setting fixed a similar issue I had with my ISP a good while ago on a different iOS version. It was that they gave me the idea to turn off my ISP shield software feature that it was conflicting with for this particular mail issue. Ironically for me i can actually use private address and limiting ip address tracking with iOS 18.2

I am having the same issue both with Gmail and Outlook. I’m missing important work emails. Any one have a better solution other than remove the app and reinstall. Already tried and still have the issue

I'm having the same problems even after update to 18.2

I have tried deleting email accounts and reinstalling

i haave deleted email app and reinstalled everything.

I have even factory reset phone and reinstalled everything.

STILL do not get emails unless I open the mail app. Email notifications for those i have just downloaded appear sometime later over other apps even if I had deleted the email. IOS 18 is messed up!!!!!!

You have to ask whether it's unique to your device or perhaps even a relatively small proportion of users. If it was universal then there would be far more coverage of the issue.

I assume you haven't got category view activated - this is confusing many users as it won't show your emails chronologically - you might not see new emails arriving.

I had the same problem but I discovered a fix that worked for me. When you open the mail app, select your email account. Once open, at the top you should see the word Primary highlighted, touch that and it should go away and now say allow all emails. Good luck!

I've read all comments. I also updated to 18.2. NO email on the phone.

I have messed around with settings -- primary etc., NO solution and still mail does not work.

It is Dec 14th....problem has continued for weeks. Why can an iPhone receive mail? Fix it. Just fix it.

I followed an earlier comment and turned off my wifi and just used cellular and voila the Mail app started get emails sent from another device within a couple of minutes.

Checked my wifi settings (tap the i of the network you are connected too ) and i turned off private wifi address and limit wifi tracking. voila emails now downloading over wifi.

hope that may help someone

I too am having this issue since updating to 18.2 and using the mail app. I do get some emails but they are normally delayed. I open mail, it connects, checking mail and stalls, or checking mail, downloading 1 and nothing downloads. My mac using the same email/isp continues to work fine. The only "manual" work-a-round I have found to get my email is to just turn wifi off and back on and go back into the mail app. The email connects and downloads the new emails. This isn't a permanent solution as some time later, I have to repeat this process. Hopefully this will get resolved soon.

chefbikram wrote:

All for troubleshooting! And i have tried all that has been suggested to no avail.

Again, NO emails coming to phone

Emails send fine

i can see emails in outbox on phone

ONLY incoming is issue

Tried WiFi, different settings, etc. Nothing works thus far.

Emails in the outbox have NOT been sent. The Sent mailbox is where you will find email that has actually been sent.

have you tried deleting any VPN profiles on your iPhone if you have VPN installed?

Lawrence Finch wrote:

chefbikram wrote:

All for troubleshooting! And i have tried all that has been suggested to no avail.

Again, NO emails coming to phone

Emails send fine

i can see emails in outbox on phone

ONLY incoming is issue

Tried WiFi, different settings, etc. Nothing works thus far.

Emails in the outbox have NOT been sent. The Sent mailbox is where you will find email that has actually been sent.

have you tried deleting any VPN profiles on your iPhone if you have VPN installed?

Oh yeah good point. Its late here so I too missed that he said outbox not sent mail when replying before.

Have you followed this guidance→If you can’t send email on your iPhone or iPad - Apple Support

If you are using Gmail app and Outlook app then I might suggest you look on Google site to see if they might know is going on and for Outlook look on the Microsoft site. It could be a bug in the iOS that is causing this issue. If you want to have your thought relay to Apple, you can put your thoughts to them here

Feedback - iPhone - Apple