Mail not working after updating my iPhone 14 Pro to iOS 18

Ever since I have updated my iPhone 14 Pro Max to iOS 18, the Mail app will no longer retrieve emails unless I open the app and manually refresh the email messages. In addition, I no longer receive badge app icons or notifications for any emails. I have contacted Apple regarding this issue several times and was told that the update should fix the issue. However, after updating to 18.1, I am still having the same problem. I have reset notifications, restarted the phone, deleted both my Yahoo and Gmail accounts but nothing is working. I rely on my emails for both personal and business so this has become a huge issue over the past couple of months. Any suggestions to get this fixed would be greatly appreciated.


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 18

Posted on Nov 3, 2024 7:23 AM

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Posted on Dec 15, 2024 10:04 AM

I followed an earlier comment and turned off my wifi and just used cellular and voila the Mail app started get emails sent from another device within a couple of minutes.


Checked my wifi settings (tap the i of the network you are connected too ) and i turned off private wifi address and limit wifi tracking. voila emails now downloading over wifi.


hope that may help someone

148 replies

Dec 15, 2024 2:03 PM in response to NigelJ1962

Think that was my comment you saw.

Interestingly the turning off hide ip address setting fixed a similar issue I had with my ISP a good while ago on a different iOS version. It was that they gave me the idea to turn off my ISP shield software feature that it was conflicting with for this particular mail issue. Ironically for me i can actually use private address and limiting ip address tracking with iOS 18.2

Dec 4, 2024 2:29 AM in response to Marissa_81

After buying the iPhone 16 Pro Max on the day it came out never get email notification sounds so this week I decided to download the Gmail app and now I get my notification sounds and alerts. I guess my AOL emails will have to wait until they fix the Mail app hopefully the 18.2 and the redesigned mail app Will do the trick although my confidence is lacking.

Jan 8, 2025 3:25 PM in response to mikeparksville

Well, you might consider the possibility that the issue is with your email provider, or the way you have set it up. But I am certain that Android phones absolutely never have any problems with anything. And none of the other users in this user-to-user forum care what you spend your money on.


If you are here just to rant, that’s fine. But if you would like help solving the problem provide some basic information, such as:


  • Who the email provider is
  • Whether you are using VPN (If you are, delete it completely, including the VPN profile, and it almost certainly will fix the problem)
  • What the email provider’s instructions are for setting it up (a link would be fine)
  • Whether your email provider is using 2 factor authentication on your account

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Mail not working after updating my iPhone 14 Pro to iOS 18

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