Unable to use Wi-Fi and Bluetooth on my iPhone

Hello I haven’t been able to use my Wi-Fi and Bluetooth what can I do please?


[Re-Titled by Moderator]

iPhone 8 Plus, iOS 16

Posted on Nov 4, 2024 8:20 AM

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Question marked as Top-ranking reply

Posted on Nov 4, 2024 8:33 AM

Tap Settings > Wi-Fi

Is Wi-Fi "grayed out" so you cannot turn it on or off?


Tap Settings > Bluetooth

Is Bluetooth "grayed out" so you cannot turn it on or off?


If "yes" to both questions, the chip that provides Wi-Fi and Bluetooth services has failed and the phone will need to be serviced at the Apple Store or an authorized Apple service shop.


You can find a list of authorized service shops in your area by using this link:


Find Locations

1 reply
Question marked as Top-ranking reply

Nov 4, 2024 8:33 AM in response to sluphic

Tap Settings > Wi-Fi

Is Wi-Fi "grayed out" so you cannot turn it on or off?


Tap Settings > Bluetooth

Is Bluetooth "grayed out" so you cannot turn it on or off?


If "yes" to both questions, the chip that provides Wi-Fi and Bluetooth services has failed and the phone will need to be serviced at the Apple Store or an authorized Apple service shop.


You can find a list of authorized service shops in your area by using this link:


Find Locations

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Unable to use Wi-Fi and Bluetooth on my iPhone

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