WiFi and Bluetooth issues on iPhone 7

I have an iPhone 7 WiFi and blue tooth are not working what could be the problem


[Re-Titled by Moderator]

Posted on Nov 25, 2024 1:24 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 25, 2024 1:35 PM

If you check Settings > Wi-Fi and Settings > Bluetooth.......


Is the switch to Turn On / Turn Off each setting "grayed out"?


If yes, the chip that controls each of these services has failed. Make an appointment at the Apple Store / Genius Bar or take the phone to an authorized Apple service shop.


You can find a list of authorized shops in your area using this link:


Find Locations




1 reply
Question marked as Top-ranking reply

Nov 25, 2024 1:35 PM in response to tinetine272

If you check Settings > Wi-Fi and Settings > Bluetooth.......


Is the switch to Turn On / Turn Off each setting "grayed out"?


If yes, the chip that controls each of these services has failed. Make an appointment at the Apple Store / Genius Bar or take the phone to an authorized Apple service shop.


You can find a list of authorized shops in your area using this link:


Find Locations




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

WiFi and Bluetooth issues on iPhone 7

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.