WiFi and Bluetooth failure on my iPhone 7 Plus

My Bluetooth and wifi refuses to connect. I’ve reset my network settings many times still it’s not working




[Re-Titled by Moderator]

iPhone 7 Plus, iOS 15

Posted on Jan 24, 2025 3:24 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2025 6:49 AM

The chip that controls both Wi-Fi and Bluetooth has likely failed. Make an appointment at the Apple Store or take the phone to an authorized Apple service shop.


You can find a list of authorized shops in your area by using this link: Find Locations


Unfortunately, this may be a very expensive repair and the money might be better spent on a new phone that will run up to date iOS versions.


2 replies
Question marked as Top-ranking reply

Jan 24, 2025 6:49 AM in response to marvelous147

The chip that controls both Wi-Fi and Bluetooth has likely failed. Make an appointment at the Apple Store or take the phone to an authorized Apple service shop.


You can find a list of authorized shops in your area by using this link: Find Locations


Unfortunately, this may be a very expensive repair and the money might be better spent on a new phone that will run up to date iOS versions.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

WiFi and Bluetooth failure on my iPhone 7 Plus

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.