all of my icloud notes disappeared from my notes app after agreeing to new terms and conditions just now

i received a notification regarding the new, updated icloud terms and conditions about an hour ago, which i have agreed to and accepted, as i have done so in the past without any trouble at all. however, not long after, i went to open my notes app and saw that every single one of my notes (i only use the icloud folder) have vanished. all of them gone; just completely disappeared with no explanation. i’ve had important notes in there from as far as six years ago. not only that, but i’d compiled hunderds of notes, all of them significant (including passwords to remember and other private information and data) and close to my heart. i’m absolutely devastated, and i have no idea what to do to get them back, and so i’m desperate for any kind of solution. thank you in advance. — i own an iphone 14, my ios version is 16.4.

iPhone 14, iOS 16

Posted on Nov 5, 2024 7:32 AM

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Posted on Nov 6, 2024 6:39 AM

Same here just done the update, all notes are gone from my phone. Checked iCloud and they are all still there. Done the settings check which people suggested and also rebooted my phone but Notes were still at zero. Deleted the app, redownloaded it and the notes slowly started downloading to the phone.


30 replies

Nov 7, 2024 11:17 AM in response to lauraisagemini

On 11/6 I agreed to the update and then noticed all my notes disappeared! I did not want to delete the app and reinstall so I tried doing a few things but—- what worked was that I went to 

-Settings 

-Tapped the top part where name is, Apple ID, iCloud purchases

-tap iCloud 

-scrolled to Notes-then I switched the toggle from green to off/grey. Then it said if I wanted to continue all my notes would be deleted. I tapped CANCEL. 

-Then I went back to notes and they began loading one by one. 


Hope this works for someone. 

Nov 6, 2024 7:49 AM in response to lauraisagemini

hi guys — just thought i’d let everyone who stumbles upon this know that all of my notes came back! i’m pretty sure it was a software glitch, and i do believe/hope that in time it’ll be fixed for everyone else. i tried everything under the sun yesterday to fix the issue (turn my phone on and off, delete and then reinstall the notes app, sign in and out of icloud, make sure my notes were syncing to icloud, update to the latest ios version, i even talked to apple support twice to no avail, etc.) and none helped. however — and i don’t know if this is a universal solution — they all came back when i spent an extended amount of time writing a new note in my notes app! i just exited out when i was done writing it, and i found that they all appeared again, without exception. i think the amount of time it took me to write the note (about 30-35 minutes, if that helps) gave the old ones enough time to redownload!!

Nov 6, 2024 3:28 PM in response to lauraisagemini

the same thing happened to me. when i realised, i really panicked - I’m a writer with well over 200 notes in icloud - not just important details to remember such as information about my bank accounts, but also over 100 characters and notes about my writing and my books, and i thought i’d lost them all, which was absolutely horrifying. the only thing that worked for me was deleting the app and redownloading it, so if you’re reading this and the settings trick didn’t work for you, i’d suggest taking screenshots of whatever notes you have left that you need to keep, then deleting the notes app and reinstalling it.

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all of my icloud notes disappeared from my notes app after agreeing to new terms and conditions just now

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