Notes from my iPhone disappeared post accepting new iCloud Terms and Condition.

I got a notification from settings saying to accept the new iCloud terms and conditions if i wanted to keep using iCloud on my phone (iPhone 12 pro max) I accepted and everything was normal but then I opened my notes app and all of my notes were GONE. I logged into my iCloud account and saw my most recents were there but I still don’t understand why all of my notes are completely deleted from my phone. They’re very important to me and I need them in my phone. Is there any way I can get them back? How could this happen?


[Re-Titled By Moderator]

iPhone 6s Plus

Posted on Nov 5, 2024 8:11 AM

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Question marked as Top-ranking reply

Posted on Nov 6, 2024 10:17 AM

Hi,


Had this too and found a simple fix….


1) Go to Settings and search for iCloud

2) Select iCloud Apple ID (at the top of the list)

3) Under ‘Apps using iCloud’ select Show All

4) Select Notes

5) Turn off ‘Sync this Phone’ and wait for a few seconds

6) Turn ‘Sync this Phone’ back on


This should kick the notes app back into life to use iCloud again.


Hope this works for you and helps a few others along the way 😊


298 replies

Nov 7, 2024 4:28 AM in response to waitinthefire

Hello, so I also accepted the terms and conditions last night. Notes were gone this morning. Have tried everything from the past 5 pages of comments here to no avail for the past three hours. The 'on my iphone' notes are gone and not coming back with anything mentioned here so far. If I was to do a backup of my iphone to a previous backup would they potentially be in there?


In order to do that I need to update my laptop to the latest OS update however my faith in updates is currently weakened after what's happened this morning.


Has anybody got any advice as for this situation in particular? Tried shutting the phone off , toggling on and off the 'sync this iphone' etc etc. There is no 'recently deleted' folder anywhere to be found.


I thought I was backed up but as always, these are the moments I've found out it's not as straightforward as I'd presumed and I feel stupid now. Just to clarify I'm not having an issue with icloud notes or notes linked to an email account, but purely the 'on my iphone' notes. If anyone has had any luck I'd be delighted to hear how you got on. Thanks a million

Nov 6, 2024 9:43 PM in response to waitinthefire

I had the same issue with iCloud notes disappearing after I accepted the recent iCloud terms and conditions (a few days ago). I am using an iPhone 13, iOS version 16.3.1. I managed to resolve the issue and re-synchronise all my notes by doing the following:

  1. Log in to your iCloud account online (icloud.com) to check that your Apple Notes are still there.
  2. Turn the Notes option off and on under Settings/[user]/iCloud/Notes/Sync this iPhone; when prompted to "Delete from My iPhone," select Delete. I restarted the handset (though this may not be necessary) and then turned Notes back on.
  3. Open Apple Notes, and you should see the notes begin to synchronise automatically.


Nov 7, 2024 1:28 PM in response to waitinthefire

Okay, has anyone had this happen where a new note folder you created to house notes has not come back? I have uninstalled and reinstalled, did everything suggested here, but cannot find the note at all. It is SO IMPORTANT, but I cannot find it on the cloud, or in the notes anywhere. It is gone. I just need anyone to help guide me through this because I’m gutted.

Nov 9, 2024 5:11 AM in response to Lindseys06

This is exactly my issue as well, and I’m seeing everybody else saying they got theirs back but it’s not working for me! Have you figured it out? I tried to speak with customer support multiple times the past 3 days and they have been completely useless. And I have 0 “On My iPhone” notes. There are incredibly important documents on my notes, as I’m sure is the case for everybody, and this needs to be fixed immediately. There should be no reason that they have just disappeared into thin air.

Notes from my iPhone disappeared post accepting new iCloud Terms and Condition.

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