You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Apple TV Gen 2 won't connect

I have tried entering my password, requesting a code on my phone, carefully typing it at the end of the PW and it continually rejects me! I've tried the ID & PW on my computer and it works.

Apple TV (2nd generation)

Posted on Nov 5, 2024 9:10 AM

Reply
2 replies

Nov 5, 2024 9:32 AM in response to CH50

Possible it took longer than 30s between receiving the code and submitting the code. There is a trick for that:


discussions.apple.com/thread/251787405

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.

Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get past the time limit.

Apple TV Gen 2 won't connect

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.