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How do I remove Activation lock on my iPhone?

I forgot my passcode, attempts to remove it and set up a new one led me to the activation lock help screen. I'm stuck here and I still can't remember my password to sign into my previous apple ID account. The phone number changed too. Please help 😥





[Re-Titled by Moderator]

Earlier iPhone models

Posted on Nov 7, 2024 2:35 AM

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2 replies

Nov 7, 2024 3:07 AM in response to bonareri208

You could try a few things. Please note that some of the steps remove the data on your iPhone!


If you can't remember your iPhone passcode, you can erase your device using recovery mode:

  • Using a Computer:
    • Connect your iPhone to a computer using a USB cable.
    • Open Finder (macOS Catalina or later) or iTunes (macOS Mojave or earlier, or Windows).
  • Put your iPhone into recovery mode:
  • For iPhone 8 or later:
  • Press and release the Volume Up button.
  • Press and release the Volume Down button.
    • Press and hold the Side button until the recovery mode screen appears.
    • In Finder or iTunes, locate your device and choose Restore.
    • After the process completes, set up your iPhone and restore from a backup if available. Apple Support


Then you should be able to set up a new Apple ID:

If you're unable to recover your Apple ID, you can create a new one:

  • Go to Settings > Sign in to your iPhone > Don't have an Apple ID or forgot it?
  • Follow the on-screen instructions to create a new Apple ID.


If you want to reset your Apple ID password, you can do so on the official wesbite:


    • Visit iforgot.apple.com.
    • Enter your Apple ID email address.
    • Since you don't have access to the trusted phone number, select "Don't have access to your trusted devices or can't receive verification codes?"
    • Follow the prompts to verify your identity and reset your password. This process may take a few days, depending on the information you can provide. Apple Support


Once that is done you need to remove the activation lock:


Activation Lock is a security feature that prevents unauthorized use of your device. To remove it:

  • If You Can Access Another Device Signed in with the Same Apple ID:
    • Go to iCloud.com and sign in with your Apple ID.
    • Click on Find iPhone.
    • Select your device from the list.
    • Click Remove from Account.
  • If You Don't Have Access to Another Device:
    • Contact Apple Support for assistance. They may require proof of purchase to verify ownership. Apple Support


I hope this helps you regain access to your iPhone.

How do I remove Activation lock on my iPhone?

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