UAD Apollo cannot work on macOS Sequoia! try 3000 times

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Level 1

9 points

UAD Apollo cannot work on macOS Sequoia! try 3000 times

After updating to the latest macOS 15.1, my UAD Apollo has completely stopped working. I’ve tried numerous troubleshooting methods with UAD’s engineers, including repeated uninstalls and reinstalls, and even a full OS reinstallation, yet the issue remains unresolved. According to the UAD engineers, there should be a security prompt for me to approve during installation, but this prompt never appears.

[Edited by Moderator]

MacBook Pro 16″, macOS 15.1

Posted on Nov 9, 2024 9:23 AM

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Answer 1

steve626

Level 6

14,103 points

Nov 9, 2024 9:35 AM in response to andysu_0503

andysu_0503 wrote:

After updating to the latest macOS 15.1, my UAD Apollo has completely stopped working. I’ve tried numerous troubleshooting methods with UAD’s engineers, including repeated uninstalls and reinstalls, and even a full OS reinstallation, yet the issue remains unresolved. According to the UAD engineers, there should be a security prompt for me to approve during installation, but this prompt never appears. It’s disappointing to say, but post-Jobs, Apple has been letting down many of its loyal users. Most Mac users work in fields like music, design, and video production, and I’m not alone in facing issues—many have reported problems with audio and video tools. Apple’s closed system makes it almost impossible to troubleshoot effectively once issues arise.

https://help.uaudio.com/hc/en-us/articles/30357449107092-UAD-Software-Compatibility-with-macOS-Sequoia-15

Two months ago, the above link/web site indicated that testing was still underway for Sequoia compatibility and was still a work in progress.

Have you tried creating a new user and trying from that user login to see if there is something specific to your user account causing an issue?

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Answer 2

andysu_0503 Author

Level 1

9 points

Nov 9, 2024 9:38 AM in response to dialabrain

I’ve tried every single step, every process—I've reinstalled the UAD software at least 10 times, and rebooted my computer over 10 times as well... but the issue remains unsolved. The UAD engineer mentioned that they are currently working on a solution for this problem. From what I understand, some users don’t have any issues, while others, like myself, are experiencing the same problem, which may be due to certain conflicts. Here’s an example of the exact issue I’m facing: https://www.youtube.com/watch?v=fYV16wCn8O4.

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