Apple device blocked due to fraudulent activity

Question

Level 1

4 points

Apple device blocked due to fraudulent activity

Hello!

My name is Manvel. I ran into a serious problem: my iPhone was locked after I changed my Apple ID. I received a request to transfer funds to unlock the device. I believe that I have become a victim of fraud.

I ask for your help in restoring access to my device and restoring the security of my Apple ID. Please tell me what steps I should take to protect my data and regain control of the device.

Thank you in advance for your help.

With respect,

Manvel

Posted on Nov 9, 2024 10:01 AM

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Answer 1

muguy

Level 10

92,958 points

Nov 9, 2024 10:09 AM in response to manch96

If you changed your Apple ID, how did you then lock your device? Did you log into someone else's account instead? If you have your original receipt from Apple or an Apple Authorized Reseller, Apple may be able to help you unlock your device. How to remove Activation Lock - Apple Support

If you think your Apple Account has been compromised, see If you think your Apple Account has been compromised - Apple Support

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Answer 2

WheelieNick

Level 8

46,179 points

Nov 9, 2024 10:11 AM in response to manch96

Hi Manvel,

Did you log in to someone else's Apple ID when you changed your Apple ID? This is a known scamming method I am afraid. Never transfer funds for this, and contact Apple support for an activation lock support request. Make sure that you can provide valid proof of purchase information for this

start an Activation Lock support request.

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Apple device blocked due to fraudulent activity

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