Unable to turn on Bluetooth and Wi-Fi on my iPhone

my bluetooth an wifi won’t turn on. an i cant update it unless the wifi is on.


[Re-Titled by Moderator]


iPhone 12

Posted on Nov 9, 2024 11:15 AM

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Question marked as Top-ranking reply

Posted on Nov 9, 2024 11:29 AM

If you check Settings > Wi-Fi, is the setting grayed out?

If you check Settings > Bluetooth, is the setting grayed out?


If the settings for both Wi-Fi and Bluetooth are grayed out, the chip that controls both Wi-Fi and Bluetooth has failed and your iPhone will need to be serviced at an Apple Store or authorized Apple service shop.


You can find a list of authorized shops in your area using this link:


Find Locations




1 reply
Question marked as Top-ranking reply

Nov 9, 2024 11:29 AM in response to jamaria20

If you check Settings > Wi-Fi, is the setting grayed out?

If you check Settings > Bluetooth, is the setting grayed out?


If the settings for both Wi-Fi and Bluetooth are grayed out, the chip that controls both Wi-Fi and Bluetooth has failed and your iPhone will need to be serviced at an Apple Store or authorized Apple service shop.


You can find a list of authorized shops in your area using this link:


Find Locations




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Unable to turn on Bluetooth and Wi-Fi on my iPhone

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