What to do if an Apple Gift card says already redeemed?

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Level 1

4 points

What to do if an Apple Gift card says already redeemed?

I went to Smith’s in Rock Springs Wyoming purchased an Apple gift card for $50 got it home tried to redeem it and it had already been redeemed this is the second time has happened to me I bought one yesterday for $200 and the same thing happened but haven’t been able to figure out what’s going on or where it went or who got it so I really could use some help I’ve got $240 out there somewhere I’d like to get it to where it’s supposed to go get refunded so I could do something can you please help me

[Re-Titled by Moderator]

iPhone XR, iOS 17

Posted on Nov 9, 2024 12:46 PM

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Answer 1

Jeff Donald

Level 7

24,807 points

Nov 9, 2024 1:25 PM in response to Weedstock420

Please follow the steps in this Apple Support article.

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support.

Contact Apple Gift Card Support

If you receive a request for payment using Apple Cash, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.

You may also report the scam to the FTC Complaint Assistant.

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