How can I retrieve a receipt for my iPhone I bought from apple

I can't find the receipt but the iPhone was bought December 23 ,2022 I do have my bank statement showing the process and I have the apple care

iPhone 11 Pro Max

Posted on Nov 9, 2024 9:11 PM

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Question marked as Top-ranking reply

Posted on Nov 10, 2024 4:42 AM

For a physical Apple Store purchase you can try contacting the store where you purchased the item and see if they still have a record of the purchase.


Viewing & Changing Orders - Shopping Help - Apple - Viewing & Changing Orders - Shopping Help - Apple - "Once an item is shipped or picked up, Apple will create an invoice for your order. To view or print your invoice, go to your Order Listing (Opens in a new window) page and select an item to go to the order details. Then, select View Invoice at the top of your order details page to access your invoice. If you need help viewing or printing your invoice, speak with an Apple Specialist at 1‑800‑MY‑APPLE."


Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support


I believe Apple only keeps their copy of a receipt for a certain period of time. After that it is your responsibility to ensure you have a kept a copy in a safe place.


1 reply
Question marked as Top-ranking reply

Nov 10, 2024 4:42 AM in response to Ziondog-1

For a physical Apple Store purchase you can try contacting the store where you purchased the item and see if they still have a record of the purchase.


Viewing & Changing Orders - Shopping Help - Apple - Viewing & Changing Orders - Shopping Help - Apple - "Once an item is shipped or picked up, Apple will create an invoice for your order. To view or print your invoice, go to your Order Listing (Opens in a new window) page and select an item to go to the order details. Then, select View Invoice at the top of your order details page to access your invoice. If you need help viewing or printing your invoice, speak with an Apple Specialist at 1‑800‑MY‑APPLE."


Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support


I believe Apple only keeps their copy of a receipt for a certain period of time. After that it is your responsibility to ensure you have a kept a copy in a safe place.


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How can I retrieve a receipt for my iPhone I bought from apple

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