IPhone won't let me accept new iCloud terms and conditions

I have an iPhone SE, iOS version 17.7.1. I have this notice in Settings: "To use iCloud on this iPhone you must accept the new iCloud Terms and Conditions, and enter your iPhone passcode." Right below this is "Continue" in blue. I hit "Continue" and the screen shrinks for a moment like it's about to be replaced with another screen (which presumably would allow me to review and accept the new T&C), but it never actually goes anywhere; it remains on the same screen with the same quoted language, and the same "continue". I've tried signing out of my Apple account and signing back in again but it made no difference.

iPhone SE, iOS 17

Posted on Nov 10, 2024 9:05 AM

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Question marked as Top-ranking reply

Posted on Nov 10, 2024 7:16 PM

It is beyond ridiculous that this issue is all over the support chat boards, and NO solution is available. I've tried signing out and back in. Why is this happening to SO MANY users? and no solution?

43 replies

Nov 20, 2024 4:57 AM in response to nomedellamela

I have exclusively used Apple products since the 1980s after using Windows. IMO, Apple software, backward compatibility, software issues, and user interface experience is the worst its ever been. It’s gotten so bad over the years, I’m about to go another way.


I will say their hardware quality and reliability has been excellant; still have a functional 2011 Macbook.

Nov 19, 2024 8:27 AM in response to mrbill1114

I appreciate that Apple has a "solution". For someone who prefers to wait before installing a major version update, however, this isn't a practical solution. 18.01 or even 18.1 have not quite gone through the "user testing" process (X.2 or X.3 are arguably more stable versions.)

Anyone who doesn't have the newer iPhone models won't benefit much from the bells and whistles of iOS 18. Apparently users whose phones don't have enough space can't even update.


Why doesn't Apple just put out a fix for this bug in a version 17.7.x?

Forcing users to upgrade (iOS or their iPhone) this way is a crappy way to bump up your install stats.


Hoping the iCloud services I do use will continue to function while waiting for a stable version. Sigh.

Dec 5, 2024 3:35 PM in response to mrbill1114

Update: A month long ordeal that left me with a fried phone and two days of lost work.


After going through multile support advisors, the answer is there is NO solution to fix the ios17 error. The only solution is to go to ios18.


That just made things worse. The phone which had been getting hot, got hotter. A visit to Apple store to get a new battery required three visits.


Then 2 weeks later - the entire phone. just kept shutting itself off over and over every minute or so rending it useless.


Visit to repair, they sent me to a second store to replace it. An ENTIRE 8 hour day to get my phone replaced, UNDER WARRANTY AND PAYING FOR APPLE CARE! And no offer of compensation for the time, highway tolls, gas, parking, and lost day of work. They barely even helped me at the store, and refused me access to the bathroom even though I am an older gray haired person... and I could not leave for 5 hours due to "data download" and they refused to help because of "customer data sensitivity." RIDICUOUS! If you buy a new laptop, they DO THE DATA TRANSFER FOR YOU! But not for the iphone!!! ??? Why??? Just a complete disaster.



IPhone won't let me accept new iCloud terms and conditions

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