iPhone XS Max turning off at 6%

My iPhone xsmas when charged full lasts for at least 6 hours before it gets low but one thing I noticed is it goes off at 6%, when I charge it starts charging from that same 6%. Please what can the issue be



[Re-Titled by Moderator]

iPhone XS Max, 17

Posted on Nov 10, 2024 11:05 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 10, 2024 8:01 PM

NOTE: Try and not let the battery charge drop below 20% if you can. It is not good for the iPhone’s battery.

In your case, the issue appears to be the battery in your iPhone XS Max. You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings ➡️ Battery ➡️ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


Axel F.

4 replies
Question marked as Top-ranking reply

Nov 10, 2024 8:01 PM in response to Haryoolu

NOTE: Try and not let the battery charge drop below 20% if you can. It is not good for the iPhone’s battery.

In your case, the issue appears to be the battery in your iPhone XS Max. You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings ➡️ Battery ➡️ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


Axel F.

Nov 13, 2024 10:46 AM in response to Haryoolu

The second by second, minute by minute update you see on your device representing the amount of charge remaining is only an estimate. Sensitive electronic devices, iPhones, camera, etc. can be damaged if too low a voltage is sent through the sensitive electronics such as the processor and other sensitive integrated circuits. When your iPhone detects the voltage is dropping too low, it turns off the iPhone, thus protecting the sensitive electronics.


Why isn’t the estimate more accurate? You can change things to both increase battery life and decrease battery life, such as turning down the screen brightness, turning off WiFi, etc. But ultimately, it’s designed to protect your iPhone.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone XS Max turning off at 6%

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.