unable to accept new icloud terms and conditions iPadOS 16.7.10

Hi All

I have now (as requested by apple support, followed the steps at this link:

Restore your iPhone, iPad or iPod to factory settings using a computer

INCLUDING FIRST TAKING A BACKUP.

I now have a fully working iPad with no request to approve terms and conditions.

Try

1. Open a browser on any device and go to iCloud.com.
2. Log in with your Apple Account credentials.
3. When prompted, accept the updated Terms and Conditions.

You can accept the new icloud terms and conditions via web. After logging into iCloud web, it will automatically pop up the icloud terms and conditions, then click to accepe. It will be normal after that! More detailed methods are mentioned in this blog, I followed the tutorial and it did help me solve the issue successfully.

I was already signed in to iCloud, when this alert appeared.

My fix was to sign-out of iCloud and then sign-in again.

Message alert disappeared and all was good.

(The iPad appeared to be out of sync with iCloud thus the error alert and nothing seemed to fix it but to log-out)

Try this

1. Open a browser on any device and go to iCloud.com.
2. Log in with your Apple Account credentials.

3. When prompted, accept the updated Terms and Conditions.

I had the same issue on my iPhone. Contacts and notes were not syncing between devices. I had to manually update twice (to 17.something and then to 18) before I could accept the terms & conditions. I have automatic updates checked, so I don't know why it didn't update on its own.

Hi All

I have now (as requested by apple support, followed the steps at this link:

Restore your iPhone, iPad or iPod to factory settings using a computer

INCLUDING FIRST TAKING A BACKUP.

I now have a fully working iPad with no request to approve terms and conditions.

Hi All

I have now (as requested by apple support, followed the steps at this link:

Restore your iPhone, iPad or iPod to factory settings using a computer

INCLUDING FIRST TAKING A BACKUP.

I now have a fully working iPad with no request to approve terms and conditions.

Iphone X running on 16.7.10

I reached out to India apple customer support, they joined via screenshare. Tried various methods, updating shipping address in billing information, ensuring store account is properly logged in, turning off wifi and tethering with an other mobile while accepting agreements. None of these methods worked. They reached to the senior most agents and got back saying many have reported this issue and its an ongoing bug and requires a fix somewhere in the future.

This bug for instant doesn't happen in my good old iphone SE runing some 15.x.x nor in my newer iphone 15 or iPad air. So seems to be OS specific. We just have to wait it out.

Also try

Settings, Mail, Accounts, and see if you ahve another icloud account listed apart from the main one at the top. If so then delete the lower one.

Try again to accept T&C

Contact Apple

Official Apple Support

If you are getting the Terms of condition message "cannot be completed at this time" . Check your software update and if running 17.6.10 there will be a 17.7.10 update available . Start the install and you will have the option to accept Terms and Conditions.

If you have Version 18 your fix won't work on older devices.

Apple chat and telephone support have both said that the engineers are aware of the problem for those stuck on the iCloud terms with Version 17 and are working on it.

If your maximum version is below 17 then your device is no longer supported.

There was a software update. If you install that, you should be good to go. It worked for me and apparently everyone else on here because your post is the first in over a week and there were several posts a day before the software update.

Get hold of Apple

Official Apple Support