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💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
New iCloud Terms and Conditions message says I must accept new terms etc. I click continue and get Cannot Complete Action message stating “This action cannot be completed at this time.” Only option is to click OK. Restarting iPad changes nothing. iPad 5th generation; iPadOS 16.7.10.
iPad, iPadOS 16
Same issue with my iPhone 14 on iOS 17.6.1. No matter what I do, I always get the message that the action cannot be completed at this time.
Me too, iPhone 7 Plus. Can't access my Notes... :(
I tried this. I used Safari to log on to iCloud on the web. I never got any message about Terms and Conditions. Everything (Notes, Calendar, Photos, etc.) was syncing normally with both my MacBook Pro and iPhone. As near as I can tell, iCloud is working properly on all of my devices, except that I continue to get alerts on my iPad that I won't be able to use iCloud on my iPad until I accept the T&C. Trying to accept the T&C results in the same "can't be done at this time" message.
Will Apple reveal its little secret or are they too embarrassed to admit their little f---kup?
I fixed my problem by updating the software to 18. It won’t work if you only update to 17.7.10
Thanks but your repeated responses to ‘contact Apple’ are not at all helpful.
Apple should be providing proactive advice / hotfixes to affected users given the scope of the issue and the potentially serious (legal) implications of locking users out of their cloud storage.
It is not the responsibility of individual users to go out of their way to all contact support in the slim hope of getting advice, when Apple has all the information they need in this thread. It is the mega-corporation’s responsibility to maintain their services to a working standard and, failing that, to provide PROACTIVE advice and support when their services fail.
TLDR: contact Apple Support.
I updated to iOS 18 and everything’s working again.
Just updated to 18.1 and this sorted the problem for me.
16.7.10 says up to date on my iPad. Can’t go no higher, I was going to try your suggestion but it’s not available on my iPad Pro
Same here. iOS 16.7.10 for iPhone 8. I've tried every reddit trick I've read. Log out of your account log back in. Check your mail account log off that. Update to iOS 17 or 18 (iPhone 8 isn't compatible with iOS 17 or 18). Take your phone to the apple store and do a hard reset, make sure its a hard one. And if all else fails, pray.
None of the above should really be necessary to resolve the issue. My photos are actually syncing to cloud and I just completed a manual backup so not sure why the Apple ID's are glitching.
Apple just needs to get themselves sorted and provide some direction for the users impacted.
Nope. I have 17.7 and still happens.
I upgraded to the most recent iOS 17.whatever-update and still couldn’t get it work. I then upgraded to the 18 and it finally allowed me to accept the iCloud terms.
I did the update to 18.1 and it corrected the problem finally!
My phone is an SE 2020 with a weak battery. I've been avoid upgrading to iOS 18 in case it has a higher drain on battery.
in any case, forcing people upgrade to iOS 18 is not the proper solution. Apple needs to fix this error!
my notes have disappeared & its saying the same thing
Same problem here: iPhone 13 Pro and iOS 17.6.1
unable to accept new icloud terms and conditions iPadOS 16.7.10
