iPad only recognizes a certain charger and will no longer recognise offical apple charger.

After buying my Ipad pro 11 1st gen I found out that my Nintendo Switch charger was also Usb-C and decided to use the AC adapter that came with it instead of the apple one for a while. However, I ran into a problem when I decided to switch back to the orginal Usb-C that came in the box and was forced to continue using the Nintendo charger. I tried switching to all types of chargers in many different places: the original apple one, anker cables, samsung cables as well as the new threaded apple cables but to no avail. The only charger my iPad recognizes is the one that came with the Nintendo Switch and I seem to be stuck with it. I have tried clearing out any debris or lint from the charging port and but there seems to be no difference


After doing some brief research I found out others had the same issue and it may be due to the Nintedo charger being slightly larger or having a different voltage. Any help would be greatly appreciated.


Thanks,

iPad Pro

Posted on Nov 11, 2024 12:48 PM

Reply
1 reply

Nov 11, 2024 4:56 PM in response to bozs

These support pages should help with troubleshooting battery and charging issues:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W (i.e., 2.4A @5V) or greater to reliably charge. 5W Power Adapters (1.0A @5V) intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow. Recent models of iPad are supplied with a 20W USB-C Power Adapter.


Some third-party USB-C power adapters (and portable PowerBanks) may not support USB PD (Power Delivery). Power Delivery mutually negotiates the charging voltage; the source, load and cable are all elements involved in the negotiation protocol. Unless the Power Adapter explicitly supports USB PD, it will almost certainly fail to charge the iPad; proprietary charging standards, such as QC (Quick Charge), are not supported. Some third-party Power Adapters are simply incompatible - and may cause damage.


If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple


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iPad only recognizes a certain charger and will no longer recognise offical apple charger.

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