iTunes on Windows 10/11 PC will not recognise iPhone 15 when connected by USB-C

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atm1991 Author

Level 1

20 points

iTunes on Windows 10/11 PC will not recognise iPhone 15 when connected by USB-C

iTunes was not detecting iPhone 15 devices when the Apple-issued USB-C to USB-C cable was in use, so I had switched to the Apple Devices app, as this was detecting iPhone 15 devices when the Apple-issued USB-C to USB-C cable was in use. However I purchased both a generic USB-C to USB-A data cable AND a USB-C Socket to USB-A Plug Adaptor (thankfully my non-Apple PC still has USB-A ports), and when using either, iTunes was now able to detect the iPhone 15 and update/restore/DFU to iOS 18.1 via ipsw file works without issue. So it appears iTunes cannot recognise devices connected via the Apple-issued USB-C to USB-C cable (or perhaps USB-C to USB-C cables generally, although it can detect earlier devices connected via Lighting to USB-C cable), at least with my PC under both Windows 11 and Windows 10 before that.

Hope this helps somebody :)

Posted on Nov 11, 2024 3:29 PM

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Answer 1

Z-Salem

Level 1

143 points

Nov 12, 2024 6:57 AM in response to atm1991

That's weird. I've had an iPhone 15 Pro Max for 8 months and exclusively use the Apple supplied USB-C to USB-C cable to my computer (using iTunes on W10), and in doing so have had literally zero issues. I bought a more expensive one at the onset for the alleged higher speeds, since the Apple one does not give USB 3.0 speeds, and couldn't get that to reliably work.

I think a lot of these problems can be attributed to the weirdness of USB ports and the myriad amount of drivers that aren't nearly as perfect as they should be.

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