I have an iPhone 13 pro max that I lost and a replacement was sent and now I found the lost device

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I have an iPhone 13 pro max that I lost and a replacement was sent and now I found the lost device

Tried contacting T-Mobile to get them to remove the device from lost/stolen blacklist but they just keep giving me a hard time the device is mine fully paid off and in my possession what can I do

iPhone 13 Pro Max

Posted on Nov 11, 2024 10:20 PM

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Answer 1

Niel

Community+ 2026

Level 10

750,137 points

Nov 11, 2024 10:21 PM in response to Amiribra

The original iPhone is no longer your property. Turn it into the people who provided the replacement.

(256563)

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Answer 2

Nov 11, 2024 10:22 PM in response to Amiribra

Probably cancel the new phone and keep the old one is what I would do.

Did you try contacting T-Mobile customer care?

You might find it easier with them, since it is not from apple's side

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I have an iPhone 13 pro max that I lost and a replacement was sent and now I found the lost device

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