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Apple TV only works on my computer

I've recently moved, and now my Apple TV only works on my computer. I've attempted all the suggestions I've seen online: uninstall Apple; update my HDMI settings; I even cleared all Caches and uninstalled all apps not in use. I even hooked up an Amplified indoor flat HDTV antenna. NOTHING WORKS!!! Any (new and improved) suggestions?!

Posted on Nov 12, 2024 8:31 AM

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4 replies

Nov 12, 2024 9:37 AM in response to Ahma11

Sorry, post is a bit confusing.


What happens when you try to access Apple TV outside of your computer?

How are you trying to access it?

Are you using the Apple TV app or Apple TV+ app on a Smart TV? If so, which make and model?

Are you using one of the apps on a streaming device? If so, which make and model?

Are you connecting your computer to a TV?

If using a smart TV or streaming device, have you logged in to your Apple account in it so it can access your subscription? Is the TV and/or streaming device connected to the internet in some way? Wi-Fi? Ethernet cable?


Not sure what the you think the antenna would do, since Apple TV is a streaming service, it uses an internet connection to work, it does not come over the air.


You'll need to explain exactly what you are doing to try to access Apple TV and what devices exactly are involved. here before any one can offer any advice.


start here ➜ Apple TV+ and Apple TV, How to watch on Smart TVs and streaming devices - Apple Support



Nov 12, 2024 10:34 AM in response to Ahma11

If by blur, you mean it becomes glitchy and pixelated, see the following thread:


click here ➜ Apple TV app pixelated on Sony Bravia And… - Apple Community


The solution there suggest updating the Sony Bravia's software from its Settings to the most up to date version, and that has fixed the issue for many there.


Update software on Sony Bravia TV:

https://www.sony.com/electronics/support/articles/00028577

Nov 12, 2024 10:09 AM in response to Phil0124

Sorry for the confusion ... I attempt to watch AppleTV on my Sony television, and within a minute, the video becomes blurred while the audio continues just fine. I use my Sony TV remote, just as I do for all my live-streaming channels (Netflix, Paramount, Max, and Hulu - they all work!). I do have Roku, but I get the same results - the video blurs within minutes.


Yeah, I guessed the antenna wouldn't help. I was just desperate!

Apple TV only works on my computer

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