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Why is mail going to junk when I have added the sender to my contacts?

i try to add to contacts if mail shows up in junk t that shouldn’t. But sometimes when I’m trying to do that, it says show contact card so it’s already in there. sometimes it even happens when someone is replying to mail that I sent them..


Am I doing something wrong?

MacBook Air 15″

Posted on Nov 13, 2024 9:21 PM

Reply
2 replies

Nov 20, 2024 11:47 AM in response to AlWeir

Thanks. Good suggestion, but they are not in blocked.


If I click on the sender's name, it shows their email and then at the bottom would either give me the option to add to contacts or show contact card. The ones that are obviously a problem are the ones that say show contact card as they're already in my address book.


Any further ideas? Is Apple Intelligence now suggesting these people are not good for me? :)

Why is mail going to junk when I have added the sender to my contacts?

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