MacBook Pro M4 with thunderbolt 5 and portable monitor

I just bought the new M4 pro with thunderbolt 5, but looks like it doesn't work with any portable monitors. I tried 3 of them using only one cable for both power and signal #portable. It only works if you power up the monitor then the power pass through it and then it can charge the laptop too.


Anyone experienced the same issue or if you have a similar setup can you check to see if is not just me? I also went to the Apple Store to check with a range of M* macs and looks like the only one with this issue is the M4pro w/ tb 5 (tested using both thunderbolt 4&5 cables)


I called the support but they just pass me around for 1h until they hang up eventually without saying goodbye :).


Just want to know if this is software fixable or a hardware issue as I do use this nomad setup quite often.


Thanks.



MacBook Pro 14″

Posted on Nov 14, 2024 7:35 AM

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Posted on Nov 19, 2024 10:51 AM

Same problem, though it DOES work if you use a usb c display hub in between the portable monitor and the thunderbolt 5 ports. No power passthrough needed.


I Have access to both a M4 pro Mac mini and an M4 Mac mini. It works perfectly without the hub on the M4 Mac mini. It doesn’t work on the M4 Pro at all unless I throw the hub in between.


The person that said don’t get distracted by thunderbolt five and that it wasn’t the issue, ngl rn it looks like 5 is the issue.


the hub I used is this one off amazon

https://a.co/d/gH16MI0

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170 replies

Jan 12, 2025 4:50 PM in response to David S.

Really tricky this. They switch things around so much, to get a direct hit on the exact model would be a miracle considering I bought this used off Ebay a couple years ago. It's 16" UPERFECT 2K QHD Portable Monitor HDMI Type C 500Nits,


Now they sell a LOT of these but nothing remains the same. The one they sell now I see (also rebranding everywhere), looks different. Also, They are grossly inconsistent, and questionable. I liked the one I initially bought so I bought another one of the exact same listing on Ebay. It wasn't nearly as bright (more like 300nits). I recently tried a UPerfect 15.6" 600nits off Amazon, and it was maybe 400nits if that. I returned that. So good luck.


I would go bigger anyway. This is by far the best value in portables now. A 17.3" to 23" would have cost you $500 at least, just a couple years ago. Now they are dirt cheap. My Innoview 500 nit matte, 18" is a really good monitor. It works with the M4 Pro, just use a HDMI cable and another USB-C, as there're plenty of ports on the Mini. It's not ideal, but advisable. To think they sell these now for around $200 is mind boggling. Competition can be so useful. The Uperfect I said the same thing two years ago. Now they have the larger 4k ones, (2k is enough).

Feb 21, 2025 5:14 PM in response to yoavarden

yoavarden,

If you want a fix, start a new topic thread. There are 130 posts in here. If the posts in here do not answer your question, you are better off asking the community as a new thread. It is extremely hard to know who is responding to what in a long thread.


You want to know which make and model monitor works with Thunderbolt 5 on your make and model year of Mac with what model thunderbolt cable. When you get that answer great. Recycle the equipment that doesn't work, and get equipment that does. The manufacturer of your monitor does not know how to keep up with standards if they won't respond to making a new firmware update for your thunderbolt.

Mar 29, 2025 8:06 PM in response to dragos-florin

I recently upgraded my Mac as well and was having the same issue. I have no clue what happened or what I did but both now are working and functioning with a single USB-C and no need for the mini HDMI. I just unplugged them and used it to game through my PS5. When I was done, I connected the one that was not working, and it finally came on. I said what the heck and decided to plug in the second one, and it came on with no issue. I work in IT, so this checks out as a fix haha, if you work in IT you'll get that joke. I honestly changed nothing and downloaded nothing. I wish I could say I did so I could help you all out but I have no clue what changed to make this work, and above is exactly what I did.

Jul 23, 2025 3:54 PM in response to spongman

Spongman, Please read this tip:


USB/Thunderbolt & Energy Saver/Sleep/powe… - Apple Community


In all honesty the issues happening are cross platform, and due to poor coordination amongst manufacturers of firmware and software updates, and the overall design of USB-C/Thunderbolt. It is my hope one day, a more sturdy port design like IEEE 1394b replaces the smaller, thinner USB-C/Thunderbolt. As it is, the anchors for the cables are miniscule, and make it very easy for bent cables connectors and cable ends to make them unusable. Read the thread carefully and find a combination that works well for your needs.

Aug 13, 2025 1:04 PM in response to Luis_contreras

Agreed. Just discovered this issue today when I tried connecting a Maxfree S2 Triple Monitor that was gifted to me. Unfortunately it was a hand-me-down and didn't include the HDMI-USBC cables, so I can't even confirm that it works through HDMI and a USB hub, as suggested here earlier.


I bet it would work on my old Intel Mac but I have no interest in testing that. This is maddening..

Sep 8, 2025 8:02 AM in response to dragos-florin

Have the same issue.


MacBook M1 Pro 2021 + Dell D6000 Universal Dock + 2x Dell 2K Monitors = All good every time I connected the USB-C to the M1!


MacBook M4 Pro 2024 + Dell D6000 Universal Dock + 2x Dell 2K Monitors = Connects 1/10 times immediately. Can try all the USB-C interfaces on the Mac, and sometimes we get lucky and it work on one of them.


It is so annoying that getting a newer MacBook doesn't support the same solution.


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MacBook Pro M4 with thunderbolt 5 and portable monitor

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