After upgrade to Sonoma, opening of PAGES docs is VERY slow

On two MacBook Air M2, 2022, after upgrade from Ventura to Sonoma opening of PAGES docs is slow, up to a minute for a simple two pager text doc. Opening of PDF happens instantly.


What could cause this?

Pages version 14.2 (7041.0.109), Sonoma 14.6.1


  • I reassigned that PAGES documents will be open with PAGES as a default in Finder, although it was already correctly assigned.
  • I reindexed Spotlight
  • I reinstalled the entire macOS Sonoma from Recovery.
  • I put a test file into a folder, rather than keeping it on the desktop.


The exact observation is, after a restart and waiting for two mins before I tried anything:

  • Double click on PAGES document
  • PAGES loads at acceptable speed
  • The document opens over a minute later.


Working in a document is normal, a new unrelated doc from PAGES template chooser opens normal.

MacBook Air (M2, 2022)

Posted on Nov 14, 2024 4:08 PM

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Question marked as Top-ranking reply

Posted on Nov 21, 2024 10:40 AM

One last straw… press and hold the shift key while launching Pages. Then open any document and observe the document opening time. The shift key approach prevents Pages from using its last execution state, and maybe a miracle will happen by sidestepping it.


Creating a new user is simple but migrating your existing user data to the new user is H*LL owing to specific current permissions and ownership. I would avoid that at all costs as it will be prohibitively expensive in time and profanity.


Another approach, assuming you have backed up any custom Pages templates from that com.apple.iWork.Pages container location, would be quit Pages, and then move the preceding Pages container folder to the Desktop, and let Pages recreate that container hierarchy the next time Pages is launched. I usually recommend this as the very last approach paying attention to ensuring you have a backup of any custom (My Templates) templates.

Similar questions

60 replies

Nov 23, 2024 8:40 AM in response to VikingOSX

VikingOSX wrote:



VikingOSX wrote:

On Sequoia v15.1.1 with Safari 18.1.1. when I right-click on a link to a PDF and it downloads, it will remain in the ↓⃝
panel on Safari. When I double-click that downloaded entry on the Safari downloads panel, it opens in Preview.

Yes this is the expected behaviour, and I do have it on my own MacBook (Sonoma) and many others. On the shaky MB Air we discus here, it's diffrent. My thinking: Something that links an entry in the ↓⃝

panel on Safari, is broken, and maybe, just maybe, the slow PAGES problem has the same underlying cause, i.e. search for the document until it eventually is found. This should be fixable with a re-indexing of Spotlight, but I tried that and it doesn't work.

Which log would tell me more? Console has now way to many ....

Dec 4, 2024 11:26 AM in response to Fraxis2007

Fraxis2007 wrote:

So are people just waiting for the Sonoma update and/or creating new user admin accounts? Or has anyone found another solution?

I decided to wait for a fix and if it doesn't come anymore in Sonoma (according to the MrMacintosh site, Sonoma has had its final update) I have another chance later with Sequoia, but I don't want to upgrade to Sequoia as there isn't much in it I'd urgently need.

Dec 5, 2024 12:20 PM in response to Mike.Minh

Very strange about the PDF issue. I just went to the LibreOffice Documentation page and downloaded their Writer 24.8 PDF. I then clicked on the Safari 18.1.1 ↓⃝ button and double-clicked that PDF entry and it opened right up in Preview. No grumbles about available apps to open it. This was tested in Sequoia v15.1.1. Is Apple's Preview configured in a Finder Get Info window to be the default opening application for PDFs?


I don't have Sonoma installed and have been procrastinating updating my 16-in M1 Pro from Ventura to Sonoma. Just need a new Crucial Time Machine drive to do that. Guess I better order that backup drive… 🧐


You know, before I replaced it with an M4 Mac Mini Pro, I had an M2 Mac Mini Pro w/32 GB running Sonoma 14.7.1, and even a 179-page Pages document (granted, all text), opened up with acceptable responsiveness. So, your issue with Sun-dial responsive Pages documents is perplexing but not isolated.



Dec 6, 2024 6:55 PM in response to Mike.Minh

I HAVE WASTED SO MUCH TIME ON THIS SONOMA 14.7.1 UPDATE THAT DESTROYED MY PAGES/ NUMBERS/PREVIEW WORKFLOW(yes all caps indicate my disgust and loathing) that I want to know why the person responsible for testing across recent OS's and chips has not been fired. If I wanted a lame unresponsive OS I would have switched to windoze; Instead I got windoze on Mac in this "update".

Dec 6, 2024 8:19 PM in response to VikingOSX

Pages and Numbers do not work in Sonoma 14.7.1. I have wasted far too much time troubleshooting this issue. Was this upgrade even tested on M1 macs before rolling this out? I have NEVER had an issue with OS upgrades in my decades of using Apple like I have had with this one - essentially rendering my essential applications unusable. Might as well be on a windoze platform for all my trouble and wasted time. Who authorized this OS without fully testing it on older platforms??? I am only one of MANY unhappy customers. FIX IT!

Dec 15, 2024 5:39 AM in response to VikingOSX

Great solution if you have compatible hardware and basic app requirements. Personally, I can't do that as I have huge numbers of third party Logic Pro plugins and an audio interface that are not yet Sequoia certififed by their delvelopers/manufactures. A lot of peple who had this problem were people jumping straight from the latest version of Ventura to the latest version of Sonoma to get access to Logic Pro 11.1 - the first upgrade that had Sonoma as its minimum OS requirement. So they are all in the same boat if they have plugins from Arturia, Native Intruments, Roland etc.

Dec 15, 2024 5:58 AM in response to Fraxis2007

Yes, I understand hardware and application dependencies that may restrict one's usage to Sonoma.


It has probably been mentioned elsewhere in this post's threads that there are plentiful alternatives to Apple's Pages, Numbers, or Keynote, provided those documents are initially exported from Apple's closed document architecture to Microsoft document formats that other applications can open or import.

Dec 16, 2024 7:30 AM in response to Pixel_Gurl

Pixel_Gurl wrote:

Too little too late. What about those of us who relied on you to provide quality professional products? YOU FAILED US.

No Apple employees participate in these fellow Mac user-supported and public communities. No one here failed you.


Since its inception in 2005, Apple's Pages, Numbers, and Keynote were never designed to be professional products with the same focus as Microsoft's products. Apple's tools are consumer-oriented products that some have used as prosumer tools and a few increasingly frustrated folks have tried to use them as professional tools. Apple is not competing with other vendors in this category of tools: neither for profit nor market share.


Most other products that can feature or performance supplant these Apple tools are more comprehensive and must perform or sacrifice revenue. You have application choices in this space. Blaming Apple won't accomplish anything in a user-only space.

Jan 10, 2025 3:26 AM in response to Nool59

Nool59 wrote:
I still use 1Password7 and was wondering if its presence may have caused a corruption with keychain during the OS upgrade.

1Password 7 was not on the affected MacBooks, this can't have been the reason. I was hoping that Sonoma 14.7.2 had a fix, but it didn't. We can't reset the keychain as per the MacPAW article suggested by Fraxis2007. We never used iCloud keychain, and the user insists that we never store ANY passwords ANYWHERE in the cloud. Hence we're still waiting for a fix.

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After upgrade to Sonoma, opening of PAGES docs is VERY slow

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