One iPhone phone number is being sent to another iPhone when call forwarding is shut off

When my husband gets a call it goes to his wife’s phone without call forwarding being turned on? The wife is an emergency contact on the husbands phone. We have seperate Apple ID accounts set up.

iPhone 13 Pro Max

Posted on Nov 15, 2024 2:07 PM

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Posted on Nov 15, 2024 3:05 PM

A long shot, but make sure "Allow Calls on Other Devices" isn't set on the husband's iPhone:


Use iPhone to allow calls and text messages on your iPad and Mac - Apple Support


If that's not set, I'd suggest he contact his cell carrier and ask them to check his account. There may be an issue wiht the account that has call forwarding set even though it doesn't appear so on the iPhone.


Regards.

3 replies
Question marked as Top-ranking reply

Nov 15, 2024 3:05 PM in response to TJMmartins

A long shot, but make sure "Allow Calls on Other Devices" isn't set on the husband's iPhone:


Use iPhone to allow calls and text messages on your iPad and Mac - Apple Support


If that's not set, I'd suggest he contact his cell carrier and ask them to check his account. There may be an issue wiht the account that has call forwarding set even though it doesn't appear so on the iPhone.


Regards.

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One iPhone phone number is being sent to another iPhone when call forwarding is shut off

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