Faceid not working, not possible to reset update 18.1

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After beeing prompted by apple bout new update to fix a problem with faceid, i've had serious issues with faceid.

Got a Iphone 12 mini, Best phone EVER, but not since 18.1 release.

Its not possible to:

1 enable faceid anymore,

2 not possible to reset faceid

3 not possible to activate faceid.

Only option possible is turn on or off digit code.

HELP.....

Im considering resetting the phone and install backup, or start all over.

iPhone 12 mini, iOS 18

Posted on Nov 16, 2024 11:58 AM

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Answer 1

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Community+ 2026

Level 10

239,432 points

Usually that is a hardware problem. Follow this guidance from Apple→If Face ID is disabled on your iPhone or iPad Pro - Apple Support, including contacting Apple Support if none of the troubleshooting steps work.

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