I bought Dune 1 and Dune 2 via AppleTV / iTunes as separate purchases.
while dune 1 plays as expected with Dolby Vision / Atmos,
I am stuck on 5.1 sound and lower quality video on dune 2?
i tried to restart the movie, switch audio channels etc. but no success.
there was a hickup when buying / watching part 2 initially. Does the AppleTV save supported formats / quality per movie that might got messed up?
kind regards
Robert
Apple TV 4K, tvOS 18
What is your country or country-like region? Each region has it own copy source file, which may have different properties, so that is a required detail for finding out what audio you should be getting.
For me, I get the Dolby Atmos icon on the Details page for the movie (try Search). Do you also get that?
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Please contact the iTunes Store staff for issues with specific Store movies.
It seems like something that they would need to investigate.
I’m in Norway / Europe.
It works for the Movie Dune Part 1 and it shows the Dolby Atmos badge for both movies.
One strange thing if I go to Library -> 4K HDR it will only show Dune part 1,
Dune Part 2 will show up under movies only. On the movie details it shows 4K for both movies as well.
I reported a bug an requested a refund.
after buying it again on the same setup it worked, very weird.
Dune 1: Dolby Atmos, Dune 2: 5.1 only
