Why didn't I receive my Apple Gift Card?

Good evening! I bought a gift card for 500 rubles, but it did not arrive by mail. Perhaps because icloud was full or the email was incorrectly specified, id number: M*******78


[Edited by Moderator]

iPhone 14 Pro Max, iOS 18

Posted on Nov 17, 2024 5:47 AM

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Question marked as Top-ranking reply

Posted on Nov 17, 2024 10:01 PM

Re: "Why didn't I receive my Apple Gift Card?"


We are all Apple users, like yourself, in the Community.

We have no access to your accounts or details to in order to find out for you.


If the purchase was made through Apple:

You can check the emailed receipt from Apple for any details on using the gift card.


You might want to check your purchase history to see if the purchase is listed:

View your purchase history for the App Store and other Apple media services - Apple Support

_______________________________________________________________

Re: Perhaps because icloud was full or the email was incorrectly specified.


You might want to check the email didn't go to your "bulk" "spam" or "junk" email folder

If needed: You can use this link to contact Apple: Apple Support


NB: Be aware of scams involving Apple gift cards.

About Gift Card Scams - Apple Support

1 reply
Question marked as Top-ranking reply

Nov 17, 2024 10:01 PM in response to viktoriya133

Re: "Why didn't I receive my Apple Gift Card?"


We are all Apple users, like yourself, in the Community.

We have no access to your accounts or details to in order to find out for you.


If the purchase was made through Apple:

You can check the emailed receipt from Apple for any details on using the gift card.


You might want to check your purchase history to see if the purchase is listed:

View your purchase history for the App Store and other Apple media services - Apple Support

_______________________________________________________________

Re: Perhaps because icloud was full or the email was incorrectly specified.


You might want to check the email didn't go to your "bulk" "spam" or "junk" email folder

If needed: You can use this link to contact Apple: Apple Support


NB: Be aware of scams involving Apple gift cards.

About Gift Card Scams - Apple Support

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Why didn't I receive my Apple Gift Card?

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