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Invoice - £17.49
Apple Pay receipt - £20.99
I have tried to schedule a call. Unfortunately I missed the first call (which ironically came immediately) and now it won't let me schedule another call. I can't find a chat either.
iPhone 11, iOS 17
If merchant hasn’t responded after multiple attempts, you can dispute the charge with the bank that issued the card you used.
Apple Pay is a payment service. Apple is not a bank or credit card processor. All Pay insures a secure transaction and protects your personal and financial information. But Apple cannot change the price of a transaction.
Have you contacted the merchant? The merchant is your easiest way to resolve the the overcharge issue.
I have but no reply.
Ok. Thanks for your help. I'll contact my bank. Thanks
You’re welcome! I hope you have a great day.
I have been charged more on Apple Pay than the invoice for my purchase
