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Why is my Beats Flex flashing white and not turning on?

This is my second set of beats flex, and I have no issues with the first however, I bought these and immediately plugged it in and it changes color from red to white. But then just flashes white and it's not a slow flash, it's a fast flash.


When I unplug it and try to turn them on nothing happens. I've tried holding the power down and the volume for 15 seconds. It does nothing i've had it plugged in for at least ten minutes so far.


Is this particular set of beats flex dead? I just took it out of the box.


[Re-Titled By Moderator]


iPod, iOS 15

Posted on Nov 18, 2024 6:59 AM

Reply
1 reply

Nov 18, 2024 7:57 AM in response to IamBioshocked

Did you purchase these Beats either directly from Apple or an Apple Authorized Reseller? ... or did you get them from another third-party source?


If the former, you have 14 days, from the purchase date, to return them for either a full refund or a replacement set.


If the former, but past the 14 days, I suggest that you first try resetting them:


Should that not help, go here: Beats Repair & Service - Apple Support


Why is my Beats Flex flashing white and not turning on?

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