logitech g hub not working on macOS Sequioa

G hub works on my device now. here's how i did it (don't get intimidated by how long this is, it's just really long to make it easy to follow, not that many steps):

• if you're using something that tampers with the buttons (karabiner elements, skhd, steermouse, blablabla) make sure that you disable it for the logitech mouse that you are using (some software like karabiner elements may show your mouse as both a keyboard and mouse, in which disable both)

• reinstall ghub, in this case i specifically downloaded it from here https://support.logi.com/hc/en-sg/articles/28583151505687-Logitech-G-HUB? as it specifically states support for macos 15

• delete all files that have anything with "'logi","logi tech",""G hub" basically anything relevant to logitech ghub at (you can navigate to these folders with the search bar that appears on cmd+shift+g.also make sure that the files you are deleting are NOT from any other application as it can reset your settings/break things on other apps.):
  • ~/Library/Application Support
  • ~/Library/Preferences (deleting prefs files in icon only view in finder might not actually show it being deleted, so go to icon + text -> as collums. also once you delete the old files if new files appear don't worry, that is totally normal and just ghub fully resetting to default settings.)

• incase if that doesn't work, also delete (using cmd+shift+g as well. although these folders don't really affect anything it's just to be sure, you don't have to be too careful that these files are from logi ghub as they won't break anything, but still i would avoid deleting anything that isn't ghub in these folders):

~/Library/Caches

~/Library/Logs

• allow logi ghubb input monitoring in privacy and security

boom you're done.

Use SteerMouse here:

Great mouse control. My wife and I have been using it for several years and are very happy with it. Highly recommended!!

[Edited by Moderator]

Try Logitech Support

Hi Partker

Happy new year

Seems you found the golden key. I have a question please, before messing up my system:

delete all files that have anything with "'logi","logi tech",""G hub" basically anything relevant to logitech ghub at (you can navigate to these folders with the search bar that appears on cmd+shift+g.also make sure that the files you are deleting are NOT from any other application as it can reset your settings/break things on other apps.):

• ~/Library/Application Support

• ~/Library/Preferences (deleting prefs files in icon only view in finder might not actually show it being deleted, so go to icon + text -> as collums. also once you delete the old files if new files appear don't worry, that is totally normal and just ghub fully resetting to default settings.)

do you mean

- search all files on the hard drive containing logi / logi tech / G hub... AND belonging to ~/Library/Application Support or ~/Library/Preferences

OR

- search all files on the hard drive containing logi / logi tech / G hub... AND NOT belonging to ~/Library/Application Support or ~/Library/Preferences

?

thank you for your help

Best

Hey there papaJonkai,

In that step i meant to delete all ghub related files in those directories. So yes, search all files on the hard drive containing logi, ghub, etc and belong in the folders/directories i listed.

I texted with three different Logitech Support people and NO ONE was able to resolve this same issue for me. I can not thank you enough!!!!! I was minutes away from returning the darn mouse I really wanted. Thanks again!

If you are struggeling getting it to work. You might just follow the download page for your devices and might install Logi Options +, works like a charm for me for my Mx Keys and MX Master devices.

https://support.logi.com/hc/de/articles/360024361233--Software

Did you call or chat with support?