The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Can you please clear out my apple store credit?
I have to change countries but i cant because of the credit.
[Re-Titled By Moderator]
iPhone 11, iOS 18
Contact Apple directly and they will clear your account.
Hello~ Any help clicking on below?
Also have you a credit card on your account? You can buy an item greater than you balance and the remainder will be billed to your card thus zeroing your balance.
~Katana-San~
Hello again ~ How about clicking on below …
Get Support
Give us a few details and we’ll offer the best solution. Connect by phone, chat, email, and more.
~Katana-San~
Did you choose the "Start your support request" link?
how? I live in Iceland - do you have a phonenumber?
Im trying, but nothing seems to work...
Hi Katana
I tried that but always get - Your payment method was declined. Update it or add a new payment method and try again... But I cant change it :(
Empty Apple Account balance to change country
