Green spot coming on display while using front camera


Hello team apple, today I bought a demo iPhone 15 pro max from your Delhi Lajpat Nagar invent store as they are providing a 50% off on these mobiles, I reach home and while exploring the phone I found there is a one green dot coming on screen while using front camera, kindly check and help me to solve this

iPhone 15 Pro Max, iOS 18

Posted on Nov 19, 2024 9:53 AM

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Question marked as Top-ranking reply

Posted on Nov 19, 2024 9:56 AM

You are not speaking with anyone from Apple here. This is a user to user only forum. Take it back to the store you bought the phone and show it to them.

12 replies

Nov 19, 2024 10:52 AM in response to lobsterghost1

I see multiple spots and they are all dust particles on the surface of the camera sensor. The sensor is covered by glass plates that cut UV and IR and may contain an anti-alias filter, but I doubt it.


The dust accumulates on the surface of the chip because when the chip is active, it creates a charge that attracts dust. Humidity is a factor.


Light entering the lens is not quite in focus as it hits the glass plate filter and neither is the dust. Unfocused light can’t resolve the dust as a sharp object and it appears on the pixel(s) as a grey shadow.

Nov 19, 2024 10:53 AM in response to Jeff Donald

I see multiple spots and they are all dust particles on the surface of the camera sensor. The sensor is covered by glass plates that cut UV and IR and may contain an anti-alias filter, but I doubt it.


The dust accumulates on the surface of the chip because when the chip is active, it creates a charge that attracts dust. Humidity is a factor.


Light entering the lens is not quite in focus as it hits the glass plate filter and neither is the dust. Unfocused light can’t resolve the dust as a sharp object and it appears on the pixel(s) as a grey shadow.

Nov 19, 2024 11:12 AM in response to lobsterghost1

The issue is it’s a textured wall and as soon as I zoom in, every bump in the wall has a shadow.


The way to see dust spots is to take an overexposed photo (+5 stops or more) of a plan blue sky. If the lens has a variable aperture, stop it down to f/16. The dust spots pop off the screen then.


At f/16 or higher the depth of focus is enough to almost resolve the dust and they appear almost black.

Nov 19, 2024 11:34 AM in response to Jeff Donald

We're getting a little off topic for the authors issue. They bought a demo phone from a shop, which they were told at purchase no returns and they aren't happy about the image produced by the front facing camera. There's really nothing we can offer this user. They can try to take it back, but if they were told no returns, they'll likely have to live with it. Which for 50% off, isn't all that bad.

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Green spot coming on display while using front camera

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