You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Brother Printer issues with Sequoia 15.1 update

I have scanned from my Brother MFC-L3770CDW printer menu to my Mini Mac and it has worked great up until I updated my OS. Once updated, I can no longer Scan from my printer menu (quickest scan method for me), I have to use Brothers iPrint&Scan app. I can still print from my computer.

I have deleted the printer and reinstalled it

I have updated the firmware on the Printer

I have reset the printer

Before I reset the printer, it was showing a communication error of some sort, After I reset the printer, the scanning function will not find my Mini.



Mac mini, macOS 15.1

Posted on Nov 19, 2024 12:28 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 19, 2024 12:33 PM

Check to see if it enabled in Sequoia.


System Settings-->Privacy and Security-->Local Network

9 replies

Dec 8, 2024 9:29 AM in response to Mskbuilders

I was having a similar problem printing using AirPrint after the installation of Sequoia. It printed from other devices and via USB. The solution -- which I found when my computer started losing connection to my network -- was to turn off the rotating private wifi setting that is now the default: Use private Wi-Fi addresses on Apple devices - Apple Support. That solved the problem of losing connection with my brand new Eero router and the brand new Brother printer.


Nov 20, 2024 11:32 AM in response to Mskbuilders

I have had the same issues. None of my HP printers are working. Apparently drivers supported were limited to MAC OS 14.


My cannon and brother lasers are working with generic drivers, I cannot scan.


Manufacturers were not ready for this. And unlike windows, mac community is limited. As far as I have experienced, every new os release from any institution has its adoption hassles. I recall windows xp not supporting drivers for early on devices from windows 95/98/ME. I remember using my first mac with leopard and later upgraded to another mac with mountain lion, my previous devices had difficulties to onboard.


With my new mac on the 4th gen chip it came pre-installed with sequoia, hence none of my printers are functioning at an optimal grade.

Nov 21, 2024 9:28 AM in response to AlWeir

I was having the same issue and spend half the day on the line with I.T. yesterday to no avail but this just solved it in 2 seconds, so thank you! I think when I first updated I got hit with a pop up asking me if I wanted Brother to find & communicate with my network and hit the wrong button not realizing that is needed access since my Brother was connected directly by USB to my MacBook. The barrage of pop ups about all that stuff was very confusing.

Brother Printer issues with Sequoia 15.1 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.