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I am using iPhone 11 and I couldn’t update my WhatsApp because it keeps on saying “your Apple Store and iTunes are disabled. Kindly guide
iPhone 11, iOS 18
According to If a message says 'Your Media & Purchases account has been disabled'
"Contact Apple Support for help.
If you see a message that says "Your Media & Purchases account has been disabled", request reactivation for help.
Hello,
If a message says 'Your Media & Purchases account has been disabled' - Apple Support or "You cannot login because your account has been locked”, this is not something anybody on this forum can resolve for you. You might be able to request reactivation by tapping Continue right from the alert. If that does not work, Apple provides a link with three options for this specific issue. Tap or click here and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .
or for additional telephone contacts refer to: Contact Apple for support and service - Apple Support
Apple Store and iTunes disabled
