Cannot Make Purchase be using Apple Card Monthly Installment

Question

Xiaowei2023 Author

Level 1

4 points

Cannot Make Purchase be using Apple Card Monthly Installment

Recently, I cancelled an order where I used the monthly installments , the charge was cancelled and the credit line has enough ( based on my apple wallet ) to buy a new item, however , I am getting this after press "place order".

Thank you for your interest in Apple Card Monthly Installments.

Unfortunately, your transaction could not be approved at this time.

You can try reconfiguring items in your order and accepting your Apple Card offer again. Or you can select a different payment method.

If you use a different payment method, or do not complete your purchase with Apple Card, you will not have accepted your Apple Card offer.

Thanks in advance

iPhone 12, iOS 18

Posted on Nov 20, 2024 2:26 PM

Reply

Answer 1

Jeff Donald

Level 7

25,203 points

Nov 20, 2024 5:25 PM in response to Xiaowei2023

Yes, contact an Apple specialist at Goldman Sachs Bank. You may need to call. If the account is new their system may not recognize your iPhone and Messages may not work right.

CONTACTING — Goldman Sachs Bank

Using Messages; chat with an Apple Card specialist

Call toll-free at 877-255-5923

Write to: Goldman Sachs Bank, Lockbox 6112, P.O. Box 7247, Philadelphia, PA 19170-6112.

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Answer 2

Jeff Donald

Level 7

25,203 points

Nov 20, 2024 4:30 PM in response to Xiaowei2023

I read what you posted.

>>If you use a different payment method, or do not complete your purchase with Apple Card, you will not have accepted your Apple Card offer.<<

Is it the sales tax putting you over your credit limit?

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