你的帳號已經在 App Store 及 iTunes 上停用。
最近有更新 macbook 電腦上的應用程式，卻出現「你的帳號已經在 App Store 及 iTunes 上停用。」
試過重設密碼、登出登入、重開機，仍然有一樣的情況
線上也沒有聯絡客服的方式，有人知道怎麼解決嗎？
MacBook Air, macOS 14.5
Hello,
If a message says 'Your Media & Purchases account has been disabled' - Apple Support or "You cannot login because your account has been locked”, this is not something anybody on this forum can resolve for you. You might be able to request reactivation by tapping Continue right from the alert. If that does not work, Apple provides a link with three options for this specific issue. Tap or click here and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .
or for additional telephone contacts refer to: Contact Apple for support and service - Apple Support