Apple TV Remote won’t control volume or turn on Vizio TV

Question

Level 1

4 points

Apple TV Remote won’t control volume or turn on Vizio TV

Apple TV remote will turn off Vizio tv (with the long press of the power button), but won’t turn it back on. It also won’t control the volume. I’ve made sure home theater control settings are correct (with “turning on your tv with your remote” and volume control) and I have the volume control set to via IR. I’m pointing it straight at the tv. I tried using CEC, but I don’t think my tv is compatible. I’ve checked settings on the tv itself and I’ve gone through the test to see if the tv responds to the volume controls, and it doesn’t. The Apple TV remote works fine to turn Apple TV itself on and off.

Apple TV 4K, tvOS 17

Posted on Nov 20, 2024 9:48 PM

Reply

Answer 1

Nov 20, 2024 11:02 PM in response to AI_02

I tried using CEC, but I don’t think my tv is compatible.

Apple TV would use CEC to signal to the TV to turn on, whenever the Apple TV box is woken from sleep mode (standby). In effect, you would let the Apple TV box turn on the TV (no power button needed per se).

Ask your TV manufacturer if your model supports CEC for this functionality (it would be odd if it didn’t).

What is the exact model of this TV?

CEC should be activated on both the Apple TV box and the TV.

For the Apple TV box: Settings﹥Remotes and Devices﹥Control TVs and Receivers (or*: Turn On Your TV with Your Remote)﹥On

For the TV: See its manual.

Use the Apple TV remote to control your TV and receiver - Apple Support

*Depending on whether there is a receiver in the setup.

Reply

Answer 2

AI_02 Author

Level 1

4 points

Nov 20, 2024 10:01 PM in response to AI_02

*update*

I got the volume to work. The primary struggle now is that it won’t turn on the tv. It will turn it off, but not on. I’ve tried holding the power button in addition to simply pressing it. Nothing will get my tv to turn on.

Reply