Beats Studio Buds w/ MacBook Air M1 2020: Sound cutting off every 2-3 minutes consistently

Hello community!


I just purchased my Beats Studio Buds and connected them with my MacBook Air M1 2020 for the first time. I am noticing that after every 2-3 minutes, the sounds keeps cutting off and it's very disruptive honestly. They were working fine with my iPhone 15 but it seems to be an issue only when I am listening to music on my MacBook. I have tried following the instructions on the following page but the problem isn't fixing:


If sound quality is reduced when using Bluetooth headphones with your Mac – Apple Support (UK)


Someone please tell me it's nothing wrong with my Beats Studio Buds and this problem is fixable because I literally just purchased them.


MacBook Air 13″, macOS 14.6

Posted on Nov 22, 2024 3:15 PM

Reply
5 replies

Nov 24, 2024 8:10 PM in response to _shayanraja_

FOUND THE FIX: It seems to be a common problem across all Mac users. Simply disconnect any connected wireless devices like mice, keyboards, etc. from your Mac, and the Buds should start working just fine. It's not a very convenient solution but seems to be the ONLY one unfortunately.

Guess, these are really not the best earbuds when it comes to good Bluetooth connectivity :(

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Beats Studio Buds w/ MacBook Air M1 2020: Sound cutting off every 2-3 minutes consistently

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.