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new iphone wont let me enter passcode and is stuck on the welcome screen

brand new iphone 16 pro started the setup process face id and all worked fine but it froze whilst updating so i restarted the phone and now can’t get into the phone past the welcome screen the passcode key comes up for a second and then disappears same thing when trying to restart it.

Posted on Nov 22, 2024 3:24 PM

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2 replies

Nov 22, 2024 3:45 PM in response to Dolly_1403

Hey i've spotted simillar issue before but i cant find this thread right now. If i remeber correctly that what solved this problem was putting iphone in DFU mode and update through itunes/finder/apple devices on mac or pc

How to put an iPhone in recovery mode? - Apple Community

Update your iPhone, iPad, or iPod touch with iTunes - Apple Support

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support

Please let me know if this fixes the issue

Regards


new iphone wont let me enter passcode and is stuck on the welcome screen

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