I have been scammed with an sms link - can the scammer get access to other passwords stored on iPhone or my account?

Hi, I have unfortunately followed an SMS link and entered my credit card details on a scam webpage. obviously I realized this too late. of course I blocked the credit card and no damage happened, although the scammers tried to book on the card payments. So there was a scam. The bank recommended to have a virus scanner run on the iPhone (yes, I specifically asked - really, on an iPhone?). Now I read there is no possibility to have a virus on the iPhone and consequently no virus scanner exists. I am now wondering whether the scammer could have access to other passwords on the phone. My technical understanding would say NO, as the scam was via a webpage, just triggered by an sms. Once again, the bank highly recommended to do a scan of the iPhone, so I assume they have some technical understanding too...or they are just to cautious. Should I be worried a factory reset the phone or can I spare this step? The phone is of course backed up via iCloud. BR Alex

iPhone 16 Pro Max, iOS 18

Posted on Nov 23, 2024 2:15 AM

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Question marked as Top-ranking reply

Posted on Nov 23, 2024 2:40 AM

Hi Alex,


Thanks for sharing your concern. It sounds like you’ve already taken the right steps by blocking your credit card quickly, which is great. Let me help clarify things for you.


iPhones are designed with strong security measures, and it’s extremely unlikely that visiting a scam webpage or entering details could install a virus or compromise your device. Passwords stored in iCloud Keychain are encrypted and secure. The risk is limited to the information you entered on the scam website.


The bank’s advice to run a virus scanner on your iPhone isn’t applicable because iPhones don’t have traditional antivirus apps—iOS doesn’t allow malware to run. A factory reset is also unnecessary unless your phone shows unusual behavior, like apps you didn’t install or other strange activity.


To stay safe, monitor your financial accounts for any suspicious activity, update your iPhone to the latest iOS version, and consider changing passwords for critical accounts just to be cautious. Enabling two-factor authentication on your accounts is also a good idea.


Some random person,

DT

2 replies
Question marked as Top-ranking reply

Nov 23, 2024 2:40 AM in response to Alex Ku

Hi Alex,


Thanks for sharing your concern. It sounds like you’ve already taken the right steps by blocking your credit card quickly, which is great. Let me help clarify things for you.


iPhones are designed with strong security measures, and it’s extremely unlikely that visiting a scam webpage or entering details could install a virus or compromise your device. Passwords stored in iCloud Keychain are encrypted and secure. The risk is limited to the information you entered on the scam website.


The bank’s advice to run a virus scanner on your iPhone isn’t applicable because iPhones don’t have traditional antivirus apps—iOS doesn’t allow malware to run. A factory reset is also unnecessary unless your phone shows unusual behavior, like apps you didn’t install or other strange activity.


To stay safe, monitor your financial accounts for any suspicious activity, update your iPhone to the latest iOS version, and consider changing passwords for critical accounts just to be cautious. Enabling two-factor authentication on your accounts is also a good idea.


Some random person,

DT

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I have been scammed with an sms link - can the scammer get access to other passwords stored on iPhone or my account?

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