Jabra Enhance Hearing Aids Pairing Issue with 2024 iPad Pro M4

Hi leanna198

welcome to the Apple (user-to-user) Community!

Re: Jabra Enhance Hearing Aids Pairing Issue with 2024 iPad Pro M4

Am no expert in this area, yet your post to the community deserves some response.

Wondering if your hearing aids may need a firmware update for use with your new iPad Pro.

Or

If you use an app with the Hearing Aids, you might want to check if it is updated to the newest app version, or check if firmware can be updated via the app. (If needed: Your hearing specialist, or the hearing Aid manual, or the manufacturer's support website may help. Eg: Jabra support: https://www.jabra.com/support

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Re: "They will appear when I go to accessibility, hearing aids but there isn’t an option to pair."

Wondering if the hearing-aids are in "discovery" mode, so they are ready to be paired.

(As you know, they can only be paired to one device at a time. The hearing-aids may not switch between devices.)

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Re: When I go to Bluetooth, it doesn’t find them.

If you haven't already: You might want to try turning Bluetooth off and Back on.

or

Try turning Bluetooth off temporarily on any other device(s) currently paired to the hearing aids.

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If more support is needed with Apple's accessibility features:

You may want to contact Apple's Accessibility Support Team:

How to contact Apple for accessibility support - Apple Support

or

Apple's Accessibility Support Website

(NB: You can "Get Support" from the link at the bottom of their website:)

Accessibility Support - Official Apple Support

All the best :-)