iPhone 16 unable to charge using wall charger

Whenever I try to plug my new iPhone 16 Pro Max in to charge using my wall chargers, I receive an error that says “Cannot Use Accessory: This accessory uses too much power.”


How do I get my phone to stop thinking that my wall charger is an accessory? This happens both my Apple charger and different brands of certified Apple accepted cords.


The error pops up every minute or so and ultimately will not allow the phone to charge.

iPhone 16 Pro Max

Posted on Nov 24, 2024 3:15 AM

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Posted on Nov 25, 2024 9:48 AM

My iPhone 16 Pro Max will not charge via USB-C cable using a USB-C to USB-A adapter, but will charge using a dedicated USB-C charging brick (Anker brand, specifically). Try using a USB-C brick and no adapter.


Alternatively, try using a USB-C to USB-A data cable (as opposed to just a charging cable). My phone refuses to charge via a charging cable (only two conductors within the cable are actually connected) but does just fine with a data cable (all four conductors connected).

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Question marked as Top-ranking reply

Nov 25, 2024 9:48 AM in response to Rirish85

My iPhone 16 Pro Max will not charge via USB-C cable using a USB-C to USB-A adapter, but will charge using a dedicated USB-C charging brick (Anker brand, specifically). Try using a USB-C brick and no adapter.


Alternatively, try using a USB-C to USB-A data cable (as opposed to just a charging cable). My phone refuses to charge via a charging cable (only two conductors within the cable are actually connected) but does just fine with a data cable (all four conductors connected).

Nov 24, 2024 12:33 PM in response to Rirish85

If you purchased it in an Apple Store I’d return to the store ASAP and if within 14 days return or exchange for a new iPhone. If longer, get it diagnosed and resolve the issue.


If purchased online or an Authorized Apple Reseller in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support

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iPhone 16 unable to charge using wall charger

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