No option for Refund ?

I subscribed for the wrong subscription plan then corrected it and they charged me for both. When ‘requesting a refund’ it says none of my purchases are eligible for refund! How is this possible? The amount is a lot of money…

Posted on Nov 24, 2024 4:28 AM

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Question marked as Top-ranking reply

Posted on Nov 25, 2024 3:51 AM

Apple does not provide support by email unless they offer it after you have contacted them.


Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support


4 replies
Question marked as Top-ranking reply

Nov 25, 2024 3:51 AM in response to LaurenRauls

Apple does not provide support by email unless they offer it after you have contacted them.


Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support


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No option for Refund ?

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